Frequently Asked Questions
Everything you need to know about shopping with Pezwaan
What is the standard shipping time for my order?
Most domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location.
How can I return an item if it doesn't fit?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund.
Which payment methods do you accept?
Pezwaan accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select 'Buy Now, Pay Later' options at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different fits and collections.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.
Are the colors of the products accurate to the photos?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions, slight variations in color may occur.